If the identification number is 7 digits long, the first 2 numbers represent the year the device was deployed, and the next 2 numbers represent the month. The sticker is usually placed in the following locations: In 2010, this number began including the year and the month the machine was deployed. If your computer is end of life, visit our purchasing website for replacement options. Please see the Computer Equipment Service and Support Policy for information regarding service charges.
Equipment considered end of life hardware may still be serviced, but charges may apply. Mercer provides full support for Dell and Apple computers purchased through the IT department.